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Welcome to Jedburgh Medical Practice

 

Here at Jedburgh Medical Practice we are currently providing medical care to around 7000 patients, and currently have 3 GP partners within the practice, this means our GP's are currently caring for over 2300 patients each.  This is unfortunately due to a nationwide shortage of GP's, 28% of GP practices in the UK currently have at least 1 GP vacancy with as many as 225 full-time equivalent vacancies across GP practices in Scotland.  There is currently a 15-20% increase in demand from patients to see a GP, which equates to an extra 3.1 million patients being registered across the UK but 343 less fully qualified family doctors.

As a result of this there may be times when we have to operate on emergency appointments only.  We appreciate the frustration that this may cause and would like to thank all our patients for your understanding at this challenging time.

To ensure we are still able to provide a high level of care we have increased our team of Primary Care Service Providers who depending on your needs will be able to help you.  This includes, advanced nurse practioners, practice nurse, health care assistants, physiotherapists and a pharmacist.  We will also be welcoming a Mental Health Nurse to our team in August.

We also have a team of 7 patient advisors here to answer your calls, and who have been asked by our Doctors to gather some information from you during the call.  You can help us ensure everyone who needs an appointment can get one by:-

  • Providing our patient advisors with information allowing them to direct you to the correct clinician.
  • Cancelling your appointment if you can't make it
  • Informing us if you have moved out with the area so you can be moved to a practice nearer you.

 

Staff Abuse

Did you know that over three quarters of GP practice staff have faced verbal abuse from patients since the start of the pandemic.

Our staff work hard to provide you with the best possible service.  Please treat them with the courtesy and respect they deserve.  We operate a zero-tolerance policy and may refuse to provide services to individuals or those accompanying individuals who are violent, threaten violence, commit or threaten to commit a criminal offence.  This includes in person and over the phone.

Please be kind and courteous to our staff, and treat them as you'd like to be treated yourself.

 

Comments, Suggestions and Complaints

If you would like more information about any of the services we provide, please ask a member of staff, telephone or use this website.  

Our aim is to give the highest possible standard of service.  We would like you to tell us what you think about the service we provide.

Opening Times

Monday

08:30 - 18:00

Tuesday

08:30 - 18:00

Wednesday

08:30 - 18:00

Thursday

08:30 - 18:00

Friday

08:30 - 17:30

 GP's in the Practice (excluding absence)

Monday

Dr Mitchell

Dr Macintyre

Dr Ferguson

Tuesday

Dr Mitchell

Dr Macintyre

Wednesday

Dr Macintyre

Dr Robertson

Thursday

Friday

Dr Robertson

Dr Mitchell

Dr Macintyre (every 2nd Friday)

Online Services

Newsletter

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