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We are currently still following covid-19 NHS Scotland Guidelines for patient wishing medical advice.  This means the first contact you will have with the surgery is with our health advisors who will triage your call and pass this to the GP.  The GP will then phone you back and if they feel you need to be seen face to face they will give you a time to come to the surgery.  Do not attend earlier as you will be asked to wait outside until your appointment time.  We appreciate this is frustrating, however, our staff are working hard and doing their best to keep everyone safe and we ask you to be respectful of this.  Thank you for your co operation.

Dear Patient,

patient surveyWe would like to know how we can improve our service to you and how you perceive our surgery and staff. 

To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.

We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

Many thanks for your assistance


The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

 
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