Noticeboard

We are currently still following covid-19 NHS Scotland Guidelines for patient wishing medical advice.  This means the first contact you will have with the surgery is with our health advisors who will triage your call and pass this to the GP.  The GP will then phone you back and if they feel you need to be seen face to face they will give you a time to come to the surgery.  Do not attend earlier as you will be asked to wait outside until your appointment time.  We appreciate this is frustrating, however, our staff are working hard and doing their best to keep everyone safe and we ask you to be respectful of this.  Thank you for your co operation.

When We Are Closed

Borders Health Board is responsible for Out-of-Hours services. Out-Of-Hours care is provided via NHS24 from the Borders Emergency Care Centre based at Borders General Hospital. This service operates from 18:00 to 08:00 Monday to Friday, all weekend, and on local and public holidays. The service can be accessed by phoning NHS24 on 111. Their website is http://www.nhs24.com

A&E at BGH

Patients needing urgent casualty treatment when the Health Centre is closed should attend the BGH A&E Department.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

 
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